P: (03) 326 6225

We're Here To Give You The Best...

Our mission is to provide quality, valuable services by dedicated therapists using up to date practices. We aim to provide you with a relaxed and friendly environment where you receive education and quality management by professional and experienced staff. Meaning that you'll return to full sport and daily activity levels, while simultaneously learning appropriate self-management strategies for the future.

We are committed to providing ongoing education to all team members, while simultaneously encouraging for all staff to develop their own career pathways and specialist areas within a supportive, team-oriented environment.

A Symbol Of New Beginnings

The logo was designed in 2012 incorporating the Koru, a symbol of new beginnings, with the tools of our trade – hands. ‘New beginnings’  represented us as a company, but also nicely portrays how Physiotherapy can help guide our clients into returning to activities lost or beginning new activities through working together to achieve goals. The italic font of the logo represents movement, which is key to all Physiotherapy interventions. And the colours bring in an old reference of purple known well in the Bay Harbour region with blue as the dominating colour representing the international colour of Physiotherapy.

About Your Appointment

What should I expect during my appoiment?

After introducing themselves, the Physiotherapist will want to find out about why you are there to see them that day. The practice uses an electronic note system  and may be typing notes on the computer during the appointment. This will involve asking questions about any pain or weakness you may be having and any history around it. The Physiotherapist will be interested in your occupation and tasks required, and also what hobbies you have that may be effected by your complaint. 

What should I wear?

Comfortable loose clothing is advised. If your are being seen for lower back or leg and feet injuries, then shorts are advised. If you get problems when wearing certain footwear, it may also be useful to bring them with you to the Physiotherapy or Podiatry appointment. If shoulders, upper and lower back will need to be seen, we advise women to wear a singlet or a bra that they are comfortable in. Towels are always provided for additional comfort.


Are there any forms to fill out?

We require all clients to complete a consent to treat form and fill out the appropriate section on the form if it is an ACC claim. This will collect some personal details and some basic medical history which will remain confidential at all times.


Can I bring someone with me for support?

You are very welcome to bring someone with you for support during your appointment.

Didn’t answer your question? Check out our FAQs section or contact us for further information

Opening Hours

Reception Hours Are From:

Monday 8:30am to 8pm
Tuesday 8:30am to 5pm
Wednesday 8:30am to 6pm
Thursday 8:30 to 8pm
Friday 8:30 to 3:30pm

Physiotherapist Hours:

Physiotherapists are available from 8:00am to 8:00pm Monday to Thursday and Friday 8am until 6pm. Contact us to find out the late night locations

After Hours:

If you require urgent attention after these hours please contact an After Hours Clinic listed in the front of the phonebook

24 Hour Surgery: 401 Madras Street, 03 365 7777

Gallery: